Make the right GRC architecture decisions before they become expensive.
Independent architecture leadership for regulated financial services using IBM OpenPages and ServiceNow IRM. Align governance, platform design and delivery for solutions that work beyond go-live.
For APRA-regulated and other financial-services organisations across Australia and APAC
Three ways to engage Kairos
Choose the support you need: ongoing architecture leadership, an independent review of a critical design, or direction for the next stage of your platform.
Embedded architecture leadership
Bring independent architecture direction into your programme. Connect governance, operating model and platform decisions throughout design and delivery.
Focused design review
Resolve a critical design question before committing further. Review implementation-partner designs, operating-model fit and architecture choices.
Platform evolution and release direction
Plan the next release, new risk domain or platform improvement. Align priorities, dependencies and design decisions for sustainable operations.
Breach reporting in practice
Three approaches across IBM OpenPages and ServiceNow
Across multiple Kairos engagements, we designed and proved solutions supporting ASIC breach reporting, from a simple approach to implementations reflecting much of the ASIC Regulatory Portal reporting logic. Client identities remain confidential.
Solution design and proof of concept
Kairos developed the solution design and proof of concept for all three approaches, including structured documentation of determinations and corresponding reports.
Delivery responsibilities
Kairos provided hands-on delivery leadership for ServiceNow. Technical teams implemented the OpenPages designs, with continued Kairos consultation.
Practical outcomes
Logic supporting determination documentation reduced manual effort and error rates and improved clarity on reporting deadlines.
Meet Alex Fiedler
Founder | GRC transformation leader and design authority
Alex brings more than 20 years of consulting and technology experience, including over 14 years translating non-financial risk and regulatory requirements into enterprise capabilities for banks, insurers and other regulated organisations. He combines hands-on ServiceNow IRM and IBM OpenPages delivery with operating model, accountability and data design.
Designs for BAU, not just go-live: solutions the organisation can operate and evidence itself.
Personal certifications: ServiceNow CSA and CIS-RC; OCEG GRCP and GRCA.
Kairos: IBM Silver Partner.